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Terms & Conditions

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Terms & Conditions

Last updated: 13 September 2026 · Aurevia Wealth

These Terms and Conditions (“Terms”) govern your use of the Aurevia Wealth website, client area, and related services to buy, sell, store, and take delivery of physical gold and silver bullion. By creating an account or placing an order, you agree to these Terms, our Privacy Policy, Risk Disclosure, AML/KYC Policy, and Storage & Custody Terms.

Aurevia Wealth is a bullion dealing and allocated storage platform. We are not a bank, broker-dealer, or collective investment scheme. Metal you buy on an allocated basis is held in your name. Cash balances pending settlement are not deposits and are not covered by deposit-protection schemes.

Eligibility

You must be at least 18 years old and legally able to enter a contract. Companies must be duly formed and authorised by an officer with power to bind the company. We may refuse any application or transaction without giving a reason where required by law or our risk policy.

Accounts

You must provide accurate information and keep it current. You are responsible for login credentials and for all activity under your account. Notify us immediately at hello@aureviawealth.com if you suspect unauthorised access. Accounts are personal or corporate as registered and may not be transferred without our written consent.

Buying and selling bullion

Quoted prices are live during market hours and may change until you confirm an order. A purchase is a contract to buy specified bars or coins at the confirmed price, plus any premium, VAT, storage, or delivery charges shown at checkout. Ownership of allocated metal passes when we have received cleared funds and allocated specific bars or coins to your account. We may cancel an order if payment is not received within the stated settlement window, if KYC is incomplete, or if we reasonably suspect fraud or market abuse.

Sell-back (buyback) is offered on stored metal at a market-linked price we quote at the time of sale. A buyback is not a guaranteed bid and may be suspended in stressed markets, vault closures, or where title cannot be verified.

Payment

Accepted methods are shown at checkout and may include bank transfer and card. You are responsible for transfer fees and for sending the correct reference. We do not accept cash, crypto-assets, or third-party payments except as we expressly agree in writing after source-of-funds checks.

Fees

Spreads, mint premiums, storage fees, delivery, and insurance charges are disclosed before you confirm. Storage is typically billed in advance. Unpaid storage may lead to a lien on metal, restriction of withdrawals, and, after notice, sale of sufficient metal to cover arrears.

Storage and delivery

Allocated storage and insured delivery are subject to our Storage & Custody Terms. You may inspect or withdraw metal in accordance with vault procedures, identity checks, and applicable export or customs rules.

Prohibited use

You must not use the platform to launder money, evade sanctions, finance crime, manipulate prices, scrape data, or interfere with our systems. We may freeze accounts and report activity to competent authorities.

Intellectual property

The Aurevia Wealth name, logo, site content, and software are our property or that of our licensors. You may not copy, scrape, or commercially reuse them without written permission.

Limitation of liability

To the fullest extent permitted by law, Aurevia Wealth is not liable for indirect, incidental, or consequential loss, lost profit, or loss arising from market movement in gold or silver. Nothing in these Terms excludes liability for fraud, death or personal injury caused by negligence, or any liability that cannot be limited by law. Our aggregate liability arising from a transaction is limited to the fees you paid us for that transaction, except where metal in our or our vault partner’s custody is lost or damaged, in which case recovery is as set out in the Storage & Custody Terms and applicable insurance.

Changes and termination

We may update these Terms by posting a new version. Material changes take effect after notice on the site or by email. We may suspend or close accounts for breach, legal requirement, or inactivity. You may close your account after settling fees and either taking delivery or selling stored metal.

Governing law

These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, except that we may seek injunctive relief in any jurisdiction to protect our rights or client metal.

Contact

Legal notices: legal@aureviawealth.com. Client support: hello@aureviawealth.com.