Last updated: 13 September 2026 · Aurevia Wealth
These Storage & Custody Terms apply when you hold physical gold or silver with Aurevia Wealth on an allocated basis, or when you instruct insured delivery. They form part of our Terms and Conditions.
Allocated ownership
Allocated metal is specifically identified (by bar list, serial, weight, purity, and product type) and recorded in your name. You are the legal owner. It is not a claim on Aurevia Wealth’s general assets and is not pooled unallocated metal unless we expressly offer an unallocated product and you opt in in writing.
Vaults
Metal is stored in professional vaults, typically in a free-trade or high-security facility, with our vault partners. Storage is segregated from the vault’s own inventory. Location is shown in your client area. We may move metal between approved vaults with notice except in an emergency, in which case we will notify you as soon as practicable.
Insurance
Holdings are insured against theft and specified physical risks under policies arranged by us or the vault, subject to exclusions (including war, nuclear, and mysterious disappearance as defined in the policy). Insurance does not cover a fall in the gold or silver price. Policy details are available on request to verified clients.
Fees and lien
Storage fees are charged as disclosed when you choose vaulting. Unpaid fees may result in a lien, restriction on delivery or sale, and, after written notice, sale of sufficient metal to clear the arrears and reasonable costs.
Inspection and audit
You may request an inspection of your allocated bars or coins, subject to vault security rules, identity checks, and reasonable notice. We and the vault may conduct independent audits. You remain responsible for verifying your online holding statement.
Withdrawal and delivery
You may sell metal back through the platform or take physical delivery. Delivery is by specialist bullion carriers, fully tracked and insured in transit to the limits of the carrier’s cover. You must provide a safe delivery address, be available to sign, and complete any customs or import formalities. Risk in transit passes according to the carrier contract we disclose at booking. We may refuse delivery to certain countries or to addresses that fail security checks.
Title and encumbrances
You warrant that metal you ask us to store or sell is free of third-party claims. You must not pledge stored metal without our prior written agreement so that the vault record remains accurate.
Contact
Vault and delivery queries: hello@aureviawealth.com.